A quality control plan consists of all the techniques that are employed to make sure that deliverables are consistent and actually meet the specification of the customers.
For successful project management the quality process must be integrated into all phases of the project.
Example of a generic quality control plan process adapted for an IT firm:
Phases of preliminary studies
In the preliminary study phase, quality will depend on the studies that are conducted in order to clearly state the objectives of the projects and also provide a clear assessment of the customer expectations. A quality control plan should also make sure that the solution that is being provided is coherent with the overall aspect of the project- whether it is the preliminary study or at the definition of the requirements.
Implementation phase
Quality control will revolve around the methodology used and investigate whether the project is being carried out according to specifications.
Test phases
At the test stage it is important to make sure that the applications delivered matches the requirements of the clients.
Control
There should be an adequate control system set up to make sure that everything goes smoothly. The test should be adapted to the particular project.
Test by Independent person
Some random test might need to be carried out by some independent person to limit errors.
Control of remedial efforts
The anomalies detected during the test phases should give rise to a correction in terms of configuration and development. It is important that that new tests be carried out to make sure that the corrections really work.
Written by Robert Bellarmine for www.visitask.com
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